Field Circle

Technology has played a transformative role in the scheduling and dispatch industry. By automating manual processes, providing real-time visibility, and optimizing routes, technology has helped businesses to improve efficiency, reduce costs, and improve customer service.  The advent of advanced technology solutions like field service management software has transformed the way businesses manage their logistics, enabling them to streamline processes and gain a competitive edge in the market.  In this article, we will explore how technology has improved scheduling and dispatch operations, leading to optimized resource allocation, improved customer service, and increased profitability. Automation and Digitization One of the most significant impacts of technology on scheduling and dispatch has been the introduction of automated systems.  Automated systems can handle many of the tasks that were previously performed manually, such as creating schedules, assigning drivers, and ...

  If you’re responsible for maintaining equipment, you know how important it is to keep them running smoothly and avoid costly downtime. One key to achieving this is by tracking and analyzing common maintenance metrics. By doing so, you can gain insights into the health of your equipment and identify areas for improvement, and optimize your maintenance program. From the report “ The True Cost of Downtime ,” large facilities experience an average of 27 hours of machine failures per month, resulting in a cost of $532,000 for each hour of unplanned downtime. This is worth US$864 billion per year across Fortune Global 500 industrial companies. Usually, the cause of such failures is the absence of knowledge about the right metrics, let alone the process to track them. With the right metrics at their disposal, companies can establish robust performance benchmarks and prioritize improvement, strategy, and long-term growth. This entails identifying improvement areas, aligning KPIs with ove...